Privacy Policy

This Privacy Policy describes how Kintu Worlds (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from our online store.

Contact

If you have additional questions, require more information about our privacy practices, or would like to make a complaint, please contact us by email at support@kintuworlds.com.

Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. If you contact us for customer support, we may collect additional details. Below is an overview of what we collect and why.

Device Information

  • Purpose of collection: To ensure the Site functions properly and to analyze usage for improvements.

  • Source of collection: Automatically collected via cookies, log files, and similar tracking technologies.

  • Personal Information collected: Web browser version, IP address, time zone, pages viewed, search terms, and interactions with the Site.

Order Information

  • Purpose of collection: To process and fulfill orders, including payment processing, shipping, and customer service.

  • Source of collection: Collected directly from you during checkout.

  • Personal Information collected: Name, billing/shipping address, payment information (credit/debit card, PayPal, etc.), email address, and phone number.

Customer Support Information

  • Purpose of collection: To provide assistance and support services.

  • Source of collection: Collected directly from you.

  • Personal Information collected: Any details provided by you in communications with us.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

SMS Marketing

We value your privacy regarding SMS marketing. By opting in, you agree to receive text notifications (e.g., order updates, promotional offers). This data is never shared with third parties except for messaging partners who enable the service.

Minors

Our Site is not intended for individuals under the age of 18. If you believe a child has provided us with personal information, please contact us to request its deletion.

Sharing Personal Information

We may share your information with service providers necessary for processing payments, fulfilling orders, and ensuring secure transactions. Examples include:

  • Payment processors (Stripe, PayPal, etc.)

  • Shipping providers (Australia Post, DHL, etc.)

  • Customer support platforms

Additionally, we may share information if required by law or to protect our legal rights.

Behavioral Advertising

We may use tracking technologies (e.g., Google Analytics) to better understand customer behavior and improve our offerings. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

You can also opt out of targeted advertising through the following links:

To opt out of online behavioral advertising, visit https://optout.aboutads.info/.

Using Personal Information

We use your personal information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send transactional updates and promotional offers (if opted-in)

  • Improve our services and website functionality

Your Rights

If you are a resident of the EEA (European Economic Area), you have rights under the General Data Protection Regulation (GDPR), including:

  • Accessing, updating, or deleting your personal information

  • Objecting to certain data processing activities

  • Requesting data portability

To exercise these rights, contact us at support@kintuworlds.com.

If you are a California resident, you have similar rights under the California Consumer Privacy Act (CCPA).

Cookies

We use cookies to:

  • Maintain your shopping cart

  • Analyze site traffic

  • Provide a personalized shopping experience

You can manage cookie settings through your browser or opt-out via https://www.allaboutcookies.org/.

Do Not Track

Currently, we do not alter our data collection practices in response to "Do Not Track" signals.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated revision date.

If you have any concerns or wish to make a complaint, please contact us at support@kintuworlds.com.